Additional Information + COVID related terms

Due to many changes that we need to make to our scheduling to accommodate last-second requests we are adding $100 fee to any wedding event that is booked in less than 7 days ahead of the wedding. 

As an example, If your wedding is on Saturday the 12th, the deadline to book with no extra fee would be one Saturday ahead, the 5th. 100% prepay is required

We don't book events with "pay at the Event Day" terms. Please contact us with last second request only if you are comfortable with this term  

The addendum below is changing according to the situation in  VA/MD/DC  

COVID (or any other pandemic) addendum   

We are very flexible with rescheduling, there are no extra fees if you need to reschedule the wedding if it's COVID-related and you let us know at least 45 days ahead. Please remember that if you reschedule to the date when we already have a booking – we will do our best to leave the same stylist you had the trial with. But if we have a scheduling conflict – we will have a new artist for you. If you wish to have a trial with the new artist, we are offering you a discounted rate for this service. We make photos during the original trial, the new artist is able to recreate the look for you, so the new trial is only for your comfort, therefore it is not complimentary. We are not able to refund the fees in case you chose the new date where we have already booked someone and you want to keep the same stylist that is not available anymore, and standard contract fees would apply, you can find them in your contract.  

If you prefer to have your own brushes – we can arrange this. The additional fee would be about $200 if you want brand-new brushes. We use only professional brushes, each costs $25+, we are not able to use generic brands. We choose MAC, Makeup Forever or similar quality brands. We are not able to use brushes that you provide unless it is a professional brand   

If you prefer to have your own brand-new makeup – this is possible as well. The full makeup kit that has everything for your look costs about $280. Please note – we cannot do this for each party member, we would do those only in bulk – meaning one shopping cart with same type/colors that bride would have. The price for our services remains the same, either you purchase your own brushes/makeup or not. There is an additional fee of $100 to set up the shopping cart with all brushes/all makeup that you need to buy. We do require you to have an active booking with us for this service with the deposit made.   Please keep in mind that you may have makeup of your own – but we don’t feel comfortable using it, since we don’t know the quality/performance/how old is your makeup/brands. 

We are not able to do add-ons per makeup kit of each person and consult with each party guest ahead of time. We would purchase all at one time   

Cancellations – we do have standard rules for cancellations that you can find in your contract, but we are understanding of COVID exceptions. Please note – if your full cancellation notice is less than 30 days ahead of the event – we will have to keep a $250 processing fee at this time (deducted from your initial deposit). This applies only to the case when the venue is canceling your event (as new quarantine rule, as an example) We will need proof that your venue is not able to host/reschedule your event to apply this policy (official letter/email from the venue, and we will verify it with them as well from our end). With no proof, standard cancellation rules apply, which you can find in your contract. If you are not comfortable with the cancellation fee - we can use the full funds towards any other services that you need in the future, within 1 year time deadline from the date when you told us about the rescheduling, according to prices that we will have at that time (if you booked us 2 years ago and prices went up, we are not able to work with an old pricing, new prices would apply towards any services). 

If the cancellation is due to someone being sick and the whole event is called off - this notice would be in less than 2 weeks ahead of the event  - the refund is not given, but the whole amount can be transferred to your rescheduled event, or transferred to anyone of your choice, valid for 12 months after the date you intended to use our services for  

Please note - if you cancel the event and you qualify for the refund - you need to contact us requesting this refund (the message "we had to cancel the event" does not mean you are requesting the refund, we need to see the message "we would like to get the refund"). You will have 30 days to request a refund after your cancellation notice. If you realize 5 months later that you never requested a refund - we are not able to provide it  

Testing provided - Every artist is able to take/provide the COVID test, if requested ahead. We need at least a week heads up to book the appointment for the testing, or a home test will be used. If any extra charge applies for the test, it will be added to your invoice. We follow all COVID safety protocols using disposables/sanitizing tools/makeup ahead of time, and we can work in masks if requested. We are not able to do same-day rapid tests in lab, as we work at multiple events and the latest day we can do is Friday. The only one available would be a home test

If any of the artists doesn't feel well - we will not have this artist working with your party and will do our best to have a replacement. We may need to adjust the scheduling, in case there is no one available, and hope for your understanding that this is done for everyone's safety - if it's a last-second change. This notice may be given even the morning of the day of the event and all efforts will be taken to keep your scheduling the same way or close. If we are not able to cover the services that you paid for, because of the absence of one of our artists due to health, a refund will be given for services that were not provided. We expect you to not have anyone at your party who is not feeling well as well.  

Edited on 3/27/24